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Appointment Setter / Cold Caller

Job Description

Outbound calling and appointment-setting role supporting a UK account. You’ll engage prospective customers, identify opportunities, and book qualified appointments for the client’s sales team. Strong spoken English, confidence on the phone, and previous cold-calling or appointment-setting experience are highly desirable.

Key Responsibility

  • Conduct outbound calls to prospective customers or businesses in the UK market.
  • Introduce the client’s products or services clearly and professionally.
  • Engage prospects, build rapport, and identify potential sales opportunities.
  • Qualify prospects based on the client’s requirements.
  • Book quality appointments for the client’s sales team.
  • Handle initial questions and objections confidently and professionally.
  • Follow up with interested prospects when required.
  • Maintain accurate records of calls, appointments, and follow-up activities.
  • Work towards agreed appointment-setting targets and KPIs.
  • Represent the client professionally during every customer interaction.